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Disaster Recovery

Ensuring Business Continuity through Incident & Disaster Recovery Planning.

Outcome
  • Business Continuity Secured: Critical system downtimes minimized through validated recovery procedures – covering cyber incidents and physical destruction scenarios
  • Audit Readiness Achieved: DR framework aligned with global cybersecurity regulations and audit requirements (NIS2, ISO 27001, sector-specific standards)
  • Recovery Readiness Established: Prioritized IT/OT systems protected with tested recovery processes
  • Organizational Confidence: Stakeholder engagement and participation in DR exercises increased
Customer: Industrial Group
Industry: Chemical

Executive Summary

Critical IT/OT systems faced inadequate disaster recovery preparedness, threatening business continuity and regulatory compliance. The client needed a comprehensive DR framework with standardized processes, clear accountability, and validated recovery procedures to minimize downtime and meet insurance requirements.

Friction

HUMAN
  • Limited disaster recovery awareness among operational teams
  • Insufficient incident response capabilities and practice
ORGANIZATIONAL
  • Unclear stakeholder map and accountability for DR program launch
  • Fragmented DR responsibilities across business units and IT/OT teams
  • Missing coordination framework between central DR team and site operations
PROCESS
  • Critical IT/OT systems not clearly identified and prioritized
  • Recovery objectives (RTO/RPO) undefined for essential systems
  • Lack of standardized recovery procedures and documentation
ECOSYSTEM
  • Gaps in existing recovery technologies and vendor dependencies
  • Untested DR procedures creating unknown failure risks
  • Insurance and regulatory compliance requirements

Goal

Eliminate disaster recovery gaps such as unclear priorities, untested procedures, and fragmented ownership, establishing a validated DR framework that ensures rapid recovery, compliance readiness, and sustained business continuity.

Transformation Pillars

  1. 1
    Standardized DR Framework & Policy :
    Company-wide DR policy established, governance structure defined, recovery standards documented across all critical systems
  2. 2
    Critical System Identification & Prioritization :
    Business impact analysis completed, critical IT/OT systems mapped, recovery priorities established based on business criticality
  3. 3
    Recovery Requirements & Gap Analysis :
    RTO/RPO targets defined for critical systems, current-state capabilities assessed, recovery gaps identified and remediation roadmap created
  4. 4
    DR Plan Development & Documentation :
    Standardized DR plan templates created, system-specific recovery procedures documented, roles and communication plans established
  5. 5
    Testing & Continuous Validation :
    Regular DR testing exercises conducted, test success rates tracked, iterative improvements based on lessons learned

Approach

  1. Design :
    Conduct Business Impact Analysis, identify critical IT/OT systems, and establish DR governance framework
  2. Prepare :
    Define recovery objectives (RTO/RPO), create standardized DR plan templates, and develop system-specific recovery procedures
  3. Implement :
    Deploy recovery tools, automate recovery processes, and document detailed recovery playbooks
  4. Run :
    Establish global operational readiness by implementing a scalable operating model across divisions, sites, and central governance functions, ensuring sustained DR capability through continuous testing, training, and improvement cycles